RT info:eu-repo/semantics/bachelorThesis
T1 Análisis del II Convenio colectivo de ámbito estatal del sector de Contact Center (antes telemarketing).
A1 Medina Cabrera, Yanely
A1 Rodríguez Cordovez, Iván
A2 Grado En Relaciones Laborales
K1 Contact Center
K1 Telecomunicaciones
K1 Cláusulas
K1 Ambitos
K1 Igualdad
AB The present work object of study consists of an in-depth analysis of the II NationwideContact Center (previously telemarketing) collective agreement where its fields of action,its exclusions, the most relative clauses in economic, labor, union matters will beidentified. , social security and assistance, its relationship with the Workers' Statute Law,existence of respect for the autonomy of the will, measures aimed at promoting equalityin employment and possible mechanisms for extrajudicial conflict resolution.Finally, an autonomous evaluation is carried out about the reasons for the extensionperiod of ultra-activity of the agreement, the loss of purchasing power of the workers andthe existing precariousness in the working conditions of the employees of the sector.
YR 2022
FD 2022
LK http://riull.ull.es/xmlui/handle/915/30138
UL http://riull.ull.es/xmlui/handle/915/30138
LA es
DS Repositorio institucional de la Universidad de La Laguna
RD 20-may-2024