User Experience with Mobile Applications for Museums and Exhibition Spaces

Abstract

In this communication, we will analyse the use of resources that are useful in conceptualising museum apps, due to their interesting potential to improve the significance of the visit. Storytelling, gamification, and the inclusion of current technologies such as augmented reality and virtual reality will be determinant for the projection of stimulating, informative spaces. They will contribute to improve the didactic discourse, and the comprehension of complex concepts could be improved. To do so, the combination of the physical layout of the exhibition with overlapping digital layers of information mobile device-based would be essential. Finally, we will analyse the case of the Ana Juan exhibition, Dibujando al otro lado (Drawing on the Other Side), produced by the Unit Experimental team. This exhibition combines the use of traditional exhibition resources with mobile devices, through a specific app. With it, visitors could experiment an augmented visit, in which different types of digital content were applied. Some of the resources used where game-based, storytelling, augmented reality and virtual reality. The initial design, production and results analysis of this exhibition will be very useful to validate the potential of mobile technology in the creation of significant informative experiences both in museums and other type of settings.