RT info:eu-repo/semantics/article
T1 Appraising Pain: Clinician-Patient Interactions in Hospital Emergency Departments
A1 Eggins, Suzanne
K1 Appraisal, evaluation, interpersonal meaning, medical interaction, clinician– patient communication, emergency department communication
AB In this paper I explore the applications of appraisal analysis to one interactive context in which evaluation is critical: that of clinician-patient interactions in hospital emergency departments. Th e data analysed was collected by a team from the University of Technology Sydney, led by Diana Slade, as part of a three-year research project into communication in emergency departments in fi ve Australian public hospitals. Adding appraisal analysis (Martin and White) to the SFL analysis of interaction I show how patients and clinicians use appraisal, along with other interpersonal resources, to bridge the gap between patients’ subjective experiences of illness and clinicians’ objective knowledge of it. Th rough appraisal,patients can rate and describe their pain. Th rough appraisal clinicians can elicit key evaluative information, build empathy and show respect for patients, all of which can contribute to a more compassionate and eff ective outcome. Th is paper argues that appraisal analysis adds to the SFL account of interpersonal meaning. In particular, by highlighting the evaluative colouring of ideational information that is a defi ning feature of emergency department interactions it helps explain how patients and clinicians make meanings collaboratively in this critical social context.
PB Universidad de La Laguna. Servicio de Publicaciones
SN e-2530-8335
YR 2012
FD 2012
LK http://riull.ull.es/xmlui/handle/915/10720
UL http://riull.ull.es/xmlui/handle/915/10720
LA en
DS Repositorio institucional de la Universidad de La Laguna
RD 16-abr-2024