RT info:eu-repo/semantics/article T1 Satisfaction, motivation, loyalty and segmentation of tourists in World Heritage cities T2 Satisfacción, motivación, lealtad y segmentación de los turistas en ciudades Patrimonio de la Humanidad A1 López Guzmán, Tomás A1 Pérez Gálvez, Jesús Claudio A1 Muñoz-Fernández, Guzmán Antonio K1 Motivación K1 segmentación K1 satisfacción K1 lealtad K1 Córdoba K1 España AB This paper presents research that deals with the study of the motivation, satisfaction and loyaltyof tourists visiting the city of Cordoba, Spain, a World Heritage Site. For this, the results of a study carriedout on tourists during their stay in the city are presented. The study identifies two motivational dimen‑sions in connection with the visit: one cultural and the other multi-motivational, which includes a varietyof reasons such as gastronomy and pleasure-seeking. Additionally, also analysed in this research is how themotivation for visiting the city leads to tourists having greater satisfaction with their visit and more loyaltyto that tourist destination. PB Instituto Universitario de Ciencias Politicas y Sociales. Universidad de La Laguna (Tenerife, España) YR 2018 FD 2018 LK http://riull.ull.es/xmlui/handle/915/16440 UL http://riull.ull.es/xmlui/handle/915/16440 LA en DS Repositorio institucional de la Universidad de La Laguna RD 21-dic-2024