RT info:eu-repo/semantics/bookPart T1 A software application to optimize the visits of sales/marketing agents to their customers in a brewing company A1 Colebrook Santamaría, Marcos Alejandro A1 González-Larsson, Ana A1 Sedeño Noda, Antonio Alberto A2 Ingeniería Informática y de Sistemas A2 Grupo de Investigación Operativay Grupo TARO AB We present a software application developed to optimize the annualplanning of visits of a brewing company’s sales/marketing staff to their customers.Each of these customers must be annually visited a provided number of times. Thus,each salesperson is assigned to a set of customers that must be visited each week.The application will assign all the visits of a salesperson to each customer so thatall weeks should have more or less the same number of visits. By virtue of thisapproach, the brewing company diminished their marketing operating costs, as wellas improved their customer relationships. PB Springer SN 978-3-319-11415-6 YR 2014 FD 2014 LK http://riull.ull.es/xmlui/handle/915/25783 UL http://riull.ull.es/xmlui/handle/915/25783 LA en DS Repositorio institucional de la Universidad de La Laguna RD 08-nov-2024