RT info:eu-repo/semantics/article
T1 Exploring tourists' intention to use smart tourism apps
T2 Explorando la intención de los turistas de utilizar aplicaciones de turismo inteligente
A1 David-Negre, Tatiana
A1 Gutiérrez Taño, Desiderio
K1 apps
K1 smart tourism
K1 destination marketing
K1 intention to use
K1 UTAUT2
AB This study investigates tourists’ intention to use apps when travelling and the factors that influencethis intention. Although various studies have addressed the adoption of different technologies, how touristsapproach technologies featuring smart destination functions has scarcely been studied. To study this area, weused a model based on the theoretical UTAUT2 model to understand the motivations behind the adoption ofthese apps. An online survey was conducted, resulting in 107 responses. We then tested our model usingpartial least squares structural equation modelling (PLS-SEM). The results suggest that outcome expectancy,habit, and facilitating conditions positively influence intention to use tourism apps. However, we were unableto confirm that effort expectancy, social influence, hedonic motivation, and the price/value relationship affectintention to use. At the end of the article, we discuss possible practical implications for developers and touristdestination managers.
PB Instituto de Investigación Social y Turismo, Universidad de La Laguna
SN 1695-7121
YR 2025
FD 2025
LK http://riull.ull.es/xmlui/handle/915/41436
UL http://riull.ull.es/xmlui/handle/915/41436
LA en
DS Repositorio institucional de la Universidad de La Laguna
RD 26-abr-2025