HRD practices in the classified hotels in Orissa: a study of employee perceptions

Abstract

In the present paper, an attempt has been made to measure the employees’ perception of some of the human resource development (HRD) practices prevailing in the classified hotels in Orissa. Orissa is a state in the eastern India which has been heavily concentrating its developmental efforts at the tourism industry in general and the hotel sector in particular since the early 80’s. However, the results do not substantiate the quantum of efforts for which many reasons have been proposed. A key contention made by critics is that these efforts were lopsided in that they gave undue importance to the marketing function and totally neglected complementary aspects like HRD

En el presente documento se ha tratado de medir la percepción de los empleados sobre las prácticas que revalecen en algunos desarrollos de recursos humanos (HRD) en hoteles clasificados de Orissa. Orissa es un estado del este de India que, desde principios de los años 80, ha concentrado sus esfuerzos de desarrollo en la industria turística en general y en el sector hotelero en particular. No obstante, los resultados no se substancian en la cantidad de esfuerzo por muchas razones. La principal crítica realizada se centra en que no se dió la suficiente importancia a la comercialización y descuidaron totalmente aspectos complementarios como el HRD.