RT info:eu-repo/semantics/article
T1 Mobile Instant Messaging Uses and Technostress: A Qualitative Approach
A2 Psicología CognitivaSocial y Organizacional
K1 Mobile Instant Messaging Uses
K1 Technostress
K1 Overload
K1 Ambiguity
K1 Invasion
K1 Urgency
AB A growing number of people use mobile instant messaging (MIM) apps for a variety ofpurposes—most commonly related to social interaction, but also to coordinate work-relatedactivities, fulfill informational needs, and discuss politics and public affairs. Despite itsconvenience for daily life, MIM may also act as an environmental antecedent oftechnostress due to users’ inability to cope with the demands of the app in a healthymanner. We conducted two qualitative studies (N1 = 26; N2 = 147) to examine why peopleuse MIM apps in their daily life and if diverse uses relate to MIM stress differently. Thisresearch 1) develops a general catalogue of MIM uses; 2) suggests a four-dimensionalconstruct of MIM technostress consisting of overload, ambiguity, invasion, and urgency; 3)outlines several differences across age groups and between genders; and 4) describespossible relationships between MIM uses and stress.
YR 2023
FD 2023
LK http://riull.ull.es/xmlui/handle/915/34756
UL http://riull.ull.es/xmlui/handle/915/34756
LA en
DS Repositorio institucional de la Universidad de La Laguna
RD 31-may-2024